Outsourcing Governance and DORA Compliance managed with AI

Manage the full outsourcing arrangement lifecycle with AI, from pre-assessment and ongoing monitoring to incident reporting, SLA tracking, and audit readiness. All aligned to DORA and EBA requirements.

What the regulation requires. What we deliver.

EBA/GL/2019

Pre-Assessment

Every outsourcing arrangement must pass through a structured, documented pre-assessment before approval.

Solution

Structured Submissions

Smart request forms with validation and conditional logic capture every submission complete and correctly classified before approval.

EBA/GL/2019

Ongoing Monitoring

All arrangements must be subject to ongoing oversight, including scheduled reassessment.

Solution

Reassessment Without the Overhead

Scheduled reassessments of arrangements are automatically triggered and routed based on the full governance process.

DORA

ICT Provider Classification

ICT providers must be classified by criticality. Contractual safeguards must be documented and verifiable at any point.

Solution

DORA Classification Built Into Every Request

Mandatory DORA classification fields are part of every request form. The Arrangements module holds the contractual checklist.

DORA / RTS 2024

Register of Information

Institutions must maintain and submit a Register of Information covering all ICT arrangements, in the format defined by the RTS.

Solution

A Register Built for ESA Submission

The DORA Register of Information module captures all RTS Annex III mandatory fields, structured for direct submission and continuously updated.

DORA

ICT Incident Reporting

ICT incidents must be logged and reported within defined deadlines.

Solution

Incidents Logged, Deadlines Tracked

Every incident is logged with deadline tracking and an escalation path. Reporting timelines are monitored automatically.

ECB SREP / BoG PA

Supervisory Audit Trail

Supervisors expect a complete, reconstructible record of every governance decision, at any point in time.

Solution

Nothing Reconstructed After the Fact

Every action, approval, condition, and override is logged with user attribution and timestamp. The record is available for inspection at any moment.

The Outsourcing Governance Platform

Outsourcing Governance Workflow

Outsourcing Governance Workflow

Every arrangement follows a structured, auditable, and fully traceable process.

Discover the Workflow
AI Audit Readiness

AI Audit Readiness

AI reviews every governance step against regulation. Audit evidence on demand.

Discover the AI

The operational difference

Standardization

A consistent, rule-based governance process applied across all departments and arrangement types, regardless of who initiates the request.

Traceability

A complete digital record of every review, approval, condition, and override. Permanently attributed. Permanently timestamped.

Transparency

Runs within your existing Microsoft 365 tenant - no new infrastructure.

Control and Compliance

Every governance stage is predefined and enforced. When the regulatory or internal framework changes, adjustments are targeted and immediate.

Efficiency

Automation handles the coordination and administrative overhead. Compliance teams focus on governance decisions, not document management.

Inspection Confidence

Every output is structured, traceable, and defensible before an ECB Joint Supervisory Team or Bank of Greece examiner. Not assembled under pressure when an inspection is announced.

Talk to us about your institution's obligations.

Make your outsourcing governance ready for inspection.